We're dedicated to personal, one-stop support. Our staff are happy and able to give you a guiding hand. We provide help to all retail customers. Live telephone support is offered at no extra cost from approximately 9 AM to 5 PM EST daily, Monday to Friday.









How long will it take to get my order?

We normally ship all orders within one business day of the date the order is placed. If we do not have an item in stock, we will then attempt to ship the items directly from the manufacturer. If this is the case with your order, the status will be updated to "On order from Manufacturer." Typically, this adds 1 -5 days to the time it takes to ship out, and the actual transit time could be more or less than the estimate on the website.

Once we have shipped your item, if you're sending via FedEx, there is a guaranteed delivery time.

Fed-EX does not count weekend days as days towards delivery.
Ground is typically 1 - 5 days from the shipping date, depending upon location. An estimate is given at the time of your order. Please keep in mind that the day an item is shipped is not included in the counting.
2nd Day Air is 2 days from the shipping date, excluding weekends and holidays. For example, an order shipped on Friday will be delivered on Tuesday.
Next Day Air is the next business day from the shipping date. Weekends and holidays are excluded.
Priority Mail does not have a guaranteed delivery time. Generally, it takes 2 - 3 days from shipment, but there can occasionally be delays. Our average priority mail shipment takes 2.6 days. Priority mail does delivery on Saturdays.  

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